Warranty Plastic Gimbal Ring
Warranty Plastic Gimbal Ring
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Genuine Grado replacement parts - Warranty
Plastic gimbals fit the following models:
All Prestige Series
Hemp
RS2
PS500
Limited Editions
Gimbals come as individual pieces which may be used for the left or right.
Free shipping on warranty covered items.
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Customer Reviews
The gimbals were delivered swiftly, and installation was straightforward. However, the plastic gimbals on my latest Grado Prestige "x" series headphones (225x, 325x) encountered issues within a year of careful usage. One snapped at the connection to the metal rod, and the other at the gimbal pivot points. This was never an issue with the plastic gimbals on my older, non "x" series Grado models. Grado's customer service was efficient; they responded to my Friday inquiry on the weekend and shipped the replacement parts by Monday.
Broken gimbal after 1 year of service. Part was replaced within 14 days for free.
Nice people,great customer service. Thanks for a great experience.
The good folks at Grado sent a replacement gimbal ring that holds the right headphone onto the headset. It snapped into place and worked perfectly the first time, and I'm now enjoying the best headphones I have ever had. Thanks Grado.